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06

Maintenance & Support

Software does not stay finished. Dependencies age, certificates expire, users find edge cases and the business asks for small changes. We keep a live product updated, monitored and backed up, and we stay the people you write to when something needs fixing.

  • Uptime monitoring
  • Error tracking
  • Dependency updates
  • Backups
  • CI/CD
  • Security patches

What this covers

  • Updates on a schedule

    Framework, dependency and security updates applied regularly and in small steps, so the product never falls years behind and no single upgrade is a project.

  • Monitoring and alerts

    Uptime checks and error tracking that tell us about a problem before your users write in about it.

  • Backups that are tested

    A backup is only real once it has been restored, so restores are tried, not assumed.

  • Small changes, steadily

    Bug fixes and the small features a live product keeps needing, handled without starting a new project each time.

Have a maintenance & support project?

Tell us the problem and the constraints you are working within. We will come back with how we would approach it.

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